SharePoint, done properly.
Practical guides on managing policies, knowledge and intranets inside Microsoft 365, from the team that builds Athena.
How to Create a Knowledge Base in SharePoint (the Native Way, No Confluence Needed)
A practical, step-by-step guide to creating a knowledge base in SharePoint using what you already have in Microsoft 365, plus an honest look at where the out-of-the-box approach needs help.
Read guideHow to Build a Policy Acknowledgement System in SharePoint with Power Automate (Step-by-Step)
A practical, honest walkthrough of building policy and document acknowledgement in SharePoint using Power Automate and Microsoft Forms, where the DIY approach stops scaling, and the one thing it can never capture: proof that someone actually read to the end.
Read guideThe SharePoint Policy Audit-Trail Checklist (What Auditors Actually Ask For)
A practical checklist of what a defensible policy audit trail needs in SharePoint, written from what auditors genuinely ask for, plus where native SharePoint covers you and where it leaves a gap.
Read guideEveryone Has an Intranet. Almost Nobody Has a Great One.
Most organisations already own the makings of a good intranet and quietly let it sit idle. Here is what the research says separates the intranets people open every morning from the ones they have learned to work around.
Read guideWhy You Can't Reliably Track Policy Acknowledgements in SharePoint (and What Actually Works)
SharePoint is a great place to store policies, but it was never built to prove people read them. Here is exactly where the native tracking breaks down, and the model that fixes it without leaving Microsoft 365.
Read guideSharePoint Policy Acknowledgement: How to Track Who Has Read Each Policy
Emailing a policy PDF proves nothing. Here is how policy acknowledgement actually works in SharePoint and Microsoft 365, what native tools can and cannot do, and how to get a clean audit trail of who accepted what.
Read guideSharePoint as a Knowledge Base: What Works, What Breaks, and How to Fix It
SharePoint is the right home for your team's knowledge, but a document library is not an article catalogue. Here is what SharePoint does well as a knowledge base, where it falls short, and how to fix the gaps natively.
Read guideWiki vs Site Pages vs Document Library: How to Structure a SharePoint Knowledge Base
SharePoint gives you three ways to hold knowledge base content, and the wrong choice quietly costs you for years. Here is what wikis, site pages, and document libraries are each good and bad at, and how to choose.
Read guideDoes the SharePoint "Viewers" Feature Count as Policy Acknowledgement? (No, Here's Why)
SharePoint can show you who viewed a file, so it is tempting to use it as proof people read a policy. Here is exactly why the Viewers data falls short, and what a defensible acknowledgement actually needs.
Read guideWhy Your Team Can't Find Anything in SharePoint (Fixing Search and Findability)
If people say they can't find anything in SharePoint, the problem usually isn't search itself. Here are the real causes of poor findability and how to fix them without abandoning Microsoft 365.
Read guideConfluence vs SharePoint for a Knowledge Base: When to Switch (and When Not To)
An honest comparison of Confluence and SharePoint as a knowledge base for Microsoft 365 teams, including where Confluence genuinely fits better and how to get a Confluence-style article experience without leaving SharePoint.
Read guideUsing SharePoint for Policy & Procedure Management: What Works, What Breaks, How to Fix It
An honest, experience-backed look at running policies and procedures in SharePoint. What it genuinely does well, where it quietly falls short, and how to close those gaps without leaving Microsoft 365.
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